Frequently Asked Questions

Q1. How can I purchase data from you?

STEP 1: Fund your wallet.
STEP 2: Fill the data order form.
STEP 3: Wait for 5-15 minutes, the recipient will receive notification(s) of data recharge (Except for 9mobile(SME).

Q2. How can I check my data balance?

CODE To Check Data FOR ALL NETWORKS
BALANCE CHECK CODE
MTN SME = *461*4#
MTN SME2 = *460*260#
MTN CG = *460*260#
MTN DATA SHARE = *323*4#
DATA COUPON = *323*4#
AIRTEL DATA = *323#
GLO DATA = *323#
9MOBILE = *323#
AIRTIME BALANCE CHECK
MTN = *310#
AIRTEL = *310#
9MOBILE = *310#
GLO = *310*1#

Q3. How can I fund my wallet?

You can fund your wallet using any of our three payment means:
Bank transfer to your own personal bank account generated for you
Bank transfer using the dynamic bank account option.

Q4. Can I share the data I buy from you with another line?

You can only share Glo data plans. MTN, 9MOBILE, and Airtel data cannot be shared.

Q5. How can I be your agent/Reseller?

Our products can be retailed as they are affordable. You can retail our products to others and make a profit. Ensure your wallet is funded, then you can easily add your own profit and purchase for anyone you wish. You are advised to upgrade to our Reseller's package if you want to become our agent/reseller.

Q6. Are your data plans legit?

Yes, we are third-party data vendors. We buy in bulk from network providers and resell.

Q7. Hope the data won't get exhausted quickly or disappear?

Our data plans are sourced from the network providers; therefore, consumption rate is similar to the data gotten directly from them.

Q8. What are the other products/services you offer?

We sell Cheap Internet Data Plans, Airtime VTU on MTN, 9MOBILE, GLO, and AIRTEL, we Convert Airtime To Cash, Cable subscription such as (GOTV, DSTV, STARTIMES), Electricity bill payment, Bulk SMS etc.

Q9. What if my order was cancelled but my wallet was not refunded?

You can contact our customer care agent through the email or via WhatsApp by clicking on the WhatsApp button on our website.

Q10. Is this data plan compatible with all devices?

Yes, it is compatible with all devices.

Q11. Is Charonpay trustworthy?

We are a trustworthy vendor and this can be confirmed from our existing customers who had enjoyed the services on our website.

Q12. Minimum amount to start?

We make things easy, you don't need to fund thousands of naira before you can start transacting. You can fund your wallet as low as ₦200.

Q13. What is Charonpay?

Charonpay is a bill payment service provider where you can transact easily, earn, and make bill payments such as cable subscription, electricity bill, buy airtime, buy cheap data, and so on.

Q14. Where can I access my account?

You can navigate and transact on your account at all times. The administrators of this website will block any account performing illegal transactions.

Q15. How much is the registration fee?

Registration is free. No amount is charged to be an active member of Charonpay. Please be careful. CHARONPAY is not requesting any amount from anyone.

Q16. Is there an age restriction?

No. There is no age restriction. Just have a phone that can connect to the internet and you are good to go.